Tally Line Matrix Printer FAQs
 
 
A.Windows platform drivers are found on the printer drivers and utilities page of TallyGenicom's website. This page will also show you a list of emulations supported by
your printer. You should be able to use a corresponding driver found on the Windows installation CD.
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Q. What is the
difference between the Standard Tally driver and the Tally Text driver?
A.Standard drivers are capable of printing: graphics,
True Type fonts as graphics and printer-resident fonts.
Text drivers print only printer-resident fonts.
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Q. What is firmware?
A.Firmware is the operating system of the printer (referred to as an OS) which is comparable to the Windows or DOS
software that is the operating system of your desktop computer. The term "firmware" implies that the printer's operating
system is loaded onto read-only memory (ROM) chips or non-volatile (random access memory (RAM) chips built into your printer,
therefore making it more "firm" than software.
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Q. How do I
get my Tally Line Matrix printer into Tech Access mode?
A.Take the printer offline. Press and hold the LINE FEED and ENTER keys until TECH ACCESS ON is
displayed. The printer will be in TECH ACCESS mode until the power is turned off or the printer is reset. To turn off
TECH ACCESS mode, follow the same procedure used to turn it on.
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Q.What is an
emulation?
A.This term means that one printer can function like
another printer made by a different manufacturer and has the
same features (and limitations) as the original. A printer that
offers more features than the model it emulates is termed an
enhanced emulation.
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Q. How do I
calibrate the paper out sensor on my Tally Line Matrix printer?
A.Stop any pending print jobs from going to printer.
Clear error by pressing
CLEAR button.
When printer finishes current
print job, clear buffer by pressing CLEAR button again,
until CLEAR BUFFERS is displayed.
Press ENTER.
Paper-out sensor is located on bottom left tractor. With paper installed
in tractor, calibrate printer to paper.
Press ENTER key and LINE FEED key at same time, holding for three to four
seconds, until TECH ACCESS ON flashes on display.
Release keys.
If display now reads OFFLINE or OFFLINE DATA IN, go to step one of next section. If
not, go to step four.
-
Press ENTER key and TOF key at same time. Hold until you see FOURFLT OFF
Release keys.
Press Mode button and UP arrow until display reads Offline Test.
Press Forms/1 button. The display will read Test Pattern.
Press the UP arrow to get to Test Diag.
Press the CPI/2 button. The display should read Diag Paprcal.
Press the LPI/3 button. The display should read Paprcal Pap Out.
Press the ENTER button and follow instruction on the display.
Note: When getting to point of removing paper, remove paper from tractor but
then close tractor door/flap. Press ENTER.
Calibration is complete.
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Q. Where can I
find the model and serial number of my Tally Line printer?
A.Typically, model and serial number are located on back of
printer. Letter T usually precedes model number and S/N denotes
serial number.
For line printers with exit
hoods, look upward under hood.
For laser printers with Duplex
option, open Duplex from top. S/N is on metal plate on
base of printer.
For Model T9134, open side
door (on control panel side). S/N is on metal plate to
right.
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Q. How do I
create a custom paper size in NT 4.0 on my Tally Line Matrix printer?
A.To create a new paper size on a Windows NT 4.0 system, or
to add a custom paper size, user MUST add paper size in Windows NT
itself-not in an application.
Make sure all application (program) windows are minimized.
On Taskbar (usually at very bottom of screen), select START, or on Keyboard,
press WINDOW key (between CTRL and ALT)
When START menu pops up, select SETTINGS (click SETTINGS with left mouse button).
When SETTINGS menu pops out, select printer.
When printer control panel dialog appears, select FILE on menu.
When FILE menu pops down, select SERVER PROPERTIES.
Select (check) box CREATE A NEW FORM.
Type new paper size name at FORM DESCRIPTION FOR.
Change WIDTH and HEIGHT sizes to desired measurement (normally in inches, depending on
operating system language setting).
Select SAVE FORM button.
Select OK button.
Close printer control panel dialog.
New paper size will be available inside any application, ready to use as needed.
Note: It is not usually necessary to close any programs, however if following modification does not become immediately visible to your
application or to Windows NT, close and relaunch it.
To select new paper size within an application:
Open selected application.
Select FILE on menu.
When FILE menu pops down, select
PAGE SETUP.
Select PAPER SIZE tab, if
necessary.
In PAPER SIZE, tab, scroll
PAPER SIZE list box to name of new paper size.
Select (highlight) new
paper size.
Select, if necessary, Whole
Document from Apply To list box.
Select OK button.
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Q. What does
bad escape sequence mean?
A.Computers send data to printers in a digital format. This
data is generally in eight (8) bit words. The printer must look at the data and determine what character to print.
Most prints use the ASCII code format to determine what character to print.
This means the printer will compare the bit pattern it received to the values in an ASCII code table to determine what
character to print.
For example, if the computer sends the printer a digital bit pattern that can
be represented by the hexadecimal value of 41, the printer will look the hex value of 41 up in an ASCII table and find the it
represents the capital letter A.
Some characters in the ASCII table represent special control characters:
the hex value of 0D, for example, represents a CR/LF
(carriage return/line feed).
Most printers give these ASCII escape characters special meaning. Thus,
if such a character was encountered within the data for producing
document text, a Bad Escape Sequence error would be displayed.
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Q. Why does my
Tally Line printer print so slowly?
A.A number of things affect the speed of your printer: font style, characters per inch (CPI) settings, lines per inch (LPI)
settings, and graphics mode. Each affects how many dots per inch the printer must print and how close together the dots must be
placed.
printers run fastest in low quality draft mode because the printer does not use
as many dots per character and the dots do not have to be placed with as high precision. Near letter quality fonts and graphics
modes require the printer to precisely place a large number of dots on the paper to achieve the desired print quality. This slows
down the printing process.
printer specifications list print speeds for various font styles. However,
there are so many combinations that not all print conditions can be tested and shown on the specification. Therefore the only way
to know how fast a specific application will print is to test that application with a specific printer.
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